Distribution information

1. distribution scope

Our electric bicycles can be delivered worldwide. However, since lithium batteries are considered to be dangerous goods, there are some special requirements and restrictions on transportation and import. Specific transport policies vary from country to country. Please select your country or region at the time of settlement to view the freight and estimated arrival time.

2. delivery method

We can transport electric bicycles by sea, air, land and rail. However, when transporting lithium batteries, we will comply with the regulations and recommendations of the International Air Transport Association (IATA) to ensure safety and compliance. At the same time, different countries and regions have different regulatory requirements for the transportation of lithium batteries, so you may need to choose the appropriate delivery method according to the import policies and regulations of your country/region.

3. delivery time

When processing orders containing lithium batteries, we need additional time to comply with the regulations and requirements for transportation and import. Therefore, the transportation time of lithium battery may be longer than that of electric bicycle itself. At the same time, these times will vary depending on the delivery method you choose and the laws and regulations of your country or region. We will provide the delivery progress and express delivery number of the package at the time of delivery to facilitate you to track the delivery status of the package.

4. delivery expenses

As lithium batteries are considered to be dangerous goods, they need to comply with relevant laws and regulations during transportation and import, so the transportation cost of lithium batteries is higher than that of other products. Therefore, if your order includes lithium batteries, you may need to pay additional shipping and service fees.

5. notes

Please note that import licenses, certificates or documents may be required due to different laws and regulations on imported lithium batteries in different countries/regions. These documents may include dangerous goods declaration, MSDS document, UN38.3 test report, etc. Please contact us at the time of settlement to see the specific requirements of your region.

If you have any questions or need help, please feel free to contact our customer service team. We will serve you wholeheartedly.